Wednesday, July 30, 2014

Case Management

Case management can be critical in the effort to live well with HIV. A case manager will work with you in partnership to determine what your needs are and to find the best way to help you. Your case manager will link you to important support services and help find the answers to the complex questions about with living with HIV. They will be available to you on an on-going basis continually monitoring your needs and coordinating services. There is never a charge for case management services.

Here are some of the services that a case manager can provide:

  • Assistance in applying for Social Security or Public Aid;
  • Help in understanding complex private health insurance issues ;
  • Advocacy for public benefits and other services;
  • General financial assistance which can include: emergency financial aid, food, housing, utilities and transportation assistance;
  • DORS Case Management which provides in-home assistance for those with disabilities;
  • Referrals for medical, psychological, financial, legal and other services.

For more information call 773-388-1600 and ask to speak with a case manager, or send an email.

About Case Management at Howard Brown

Howard Brown’s case management program has a long history of providing the highest quality comprehensive services since the first cases of HIV were identified in the early 1980s. Since 1990 when the Ryan White Care Act was passed, Howard Brown has been awarded Title II monies from the AIDS Foundation of Chicago (AFC) to provide Ryan White and Department of Rehabilitation Service (DORS) Homes Services Program  case management services as part of the Northeastern Illinois Case Management Cooperative. As the needs of the HIV-impacted community have grown over the past decade, Howard Brown’s case management program has evolved to meet these needs. From comprehensive psychosocial assessments, service planning, advocacy, and referrals, to linking and monitoring clients’ access to primary medical care, mental health and substance abuse treatment, to assisting clients in obtaining stable housing, performing activities of daily living, and obtaining financial assistance in times of need, the case management program provides seamless services to HIV-impacted individuals and their families.

Currently Howard Brown provides Ryan White case management services to 164 unduplicated clients, and home services through the DORS to 96 unduplicated clients. Of these clients 51 % are White, 32% are African-American, 15% are Latino, 1% are Asian, and 1% identify as more than one race. 89% self-identify as males, 7% self-identify as female, and 4% self-identify as transgender (MTF). There is 1% of the case management clients who are deaf/hard of hearing, 2% are monolingual Spanish speaking. Of the 260 current case management clients, 78% identify as gay, lesbian, or bisexual and 22% self-identify as heterosexual. More than 92% of the case management clients are living at or below the poverty level.

During 2005, case managers at Howard Brown have had more than 13,298 encounters (telephone, face-to-face, and collateral contacts) with their clients. The case management program is one of the focal entry points into other services at Howard Brown. This program links clients to primary medical care, behavioral health, substance abuse treatment, research studies, and treatment adherence programs all within Howard Brown. For services not available at Howard Brown, case managers link clients with other community resources that are easily accessible for clients, all as part of the agency’s continued commitment to promoting the well-being of HIV-impacted individuals and their families.

Currently the greatest challenge in providing services to the case management clients is the decreasing availability of financial assistance to assist clients in meeting their basic needs such as food, clothing, and shelter. Experience and evidence has shown that clients are far less likely to actively engage in seeking medical and behavioral health care when these basic needs are unmet.