The Lead Resource Advocate is responsible for providing individualized, youth-centered support to at-risk LGBTQ (lesbian, gay, bisexual, transgender, queer) youth, youth experiencing homelessness, and street-based youth at the Broadway Youth Center (BYC). The Lead Resource Advocate will link young people to housing, workforce development, in-house services and other support services and will also supervise the program’s reporting efforts. Resource Advocacy is provided as part of the Broadway Youth Center’s Drop-In Program, as well as through scheduled appointments.
Principal Duties and Responsibilities:
·Ensure the provision of high-quality, responsive care to youth participants.
· Engage youth in resource advocacy services by building rapport through active staffing of BYC’s Drop In Program.
·Assess and enroll eligible youth participants into resource advocacy services and develop a youth-centered service plan.
·Ensure that youth participants are linked to in-house services through initial intakes and program orientations.
·Support youth in achieving individualized resource advocacy goals by linking participants to or supporting systems navigation of healthcare, housing programs, workforce development, public benefits, and other support services.
·Maintain regular contact with youth participants and reassess goals as necessary.
·Document service provision through the electronic health record systems. All documentation should comply with agency privacy and confidentiality practices.
·Create and enact discharge plans for clients; providing follow-up at least every three months.
·Provide accurate reports on Resource Advocacy program outcomes to the Manager of Drop In & Resource Advocacy.
·Train and support Resource Advocacy interns and volunteers.
·Coordinate multidisciplinary team meetings, staff development opportunities, trainings, and initiatives related to resource advocacy.
·Build relationships with various community stakeholders to support the program and promote visibility and awareness of LGBT and homeless youth issues.
·Attend necessary trainings, workshops, and staff meetings.
·Support initiatives as requested by the Manager of Drop In & Resource Advocacy and all other initiatives of the Broadway Youth Center and Howard Brown Health Center.
Knowledge, Skills and Abilities
Bachelor’s Degree is and/or equivalent experience with social justice organizing or social service/public health field is required.
Experience & Qualifications
Two or more years of professional experience with a social justice, social service, or public health organization is required.
One or more years of supervisory experience.
Two or more years of professional experience working with at-risk youth, especially LGBTQ and homeless youth, highly regarded.
Bilingual – Spanish/English is highly regarded.
To apply for this job, please visit us online at: https://home.eease.adp.com/recruit/?id=6558691
Decisions and criteria governing the employment relationship with all employees at Howard Brown are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.
*The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.